Uber Eats

Getting fast food faster

As technology continues to advance, there are easier and easier ways to get our hands on necessities. Food delivery has evolved from pizza to absolutely anything. Whether you cannot drive or simply do not want to leave the house, DoorDash, Uber Eats and Postmates provide a fast solution. These apps have been around for five, six and eight years, respectively, and have greatly impacted the food industry.

Postmates hosts “Postmates Parties” where users can receive free delivery from participating restaurants. Through emails and notifications, Postmates alerts users of discount codes that can be used for certain restaurants’ food or delivery.

Postmates offers an estimated time frame for delivery, which I have found to be consistently accurate. Being presented with a potential delivery time allowed me to factor this in before placing my order. Underneath the name of each restaurant is the delivery fee and the wait time.

I find that my food is always delivered while it is still hot, and is always in good condition, with no sauce spilled in the bag and extra napkins and utensils added. The Postmates drivers I have had are always kind and courteous.

When I placed my order, Postmates added a 10% tip. After my food was delivered, I could decide whether I wanted to tip more or less and Postmates added or deducted money from my total based on my decision.

I find that Postmates quality service and easy-to-use app make me choose it over its competitors.

On Uber Eats, there is a wider variety of stores and restaurants that allow delivery. These stores range from ice cream shops to diners. Along with that, Uber Eats allows users to have food delivered from restaurants that are a further distance from their location.

Uber Eats gives the user the option of tipping prior to or after their food has been delivered. Unlike Postmates, however, Uber Eats does not make it easy for users to find stores with free delivery. The app has a feature that allows users to choose what their maximum delivery fee will be, but does not give the option of only viewing restaurants with no delivery charge.

My Uber Eats driver arrived several minutes before the app estimated she would. The app gives a time frame for your driver to arrive, which I found more helpful than simply being told how many minutes it would take them. This feature set Uber Eats apart from its competitors.

DoorDash has a wider variety of restaurants to choose from than both of its competitors. The delivery times estimated by DoorDash are mainly under one hour, unlike Postmates.

While my driver from DoorDash arrived on time, the food was spilled in the bag and was cold. This affected the amount I tipped, whereas with the other apps I tipped the suggested 10%. However, the driver included plenty of extra utensils and sauces with my order.

DoorDash allows users to receive free shipping on their first order. Unlike its competitors, DoorDash doesn’t require the entry of a discount code for this perk. DoorDash has a delivery fee of $2, one-third of Postmates’ $6 fee.

Overall, the simplicity of Postmates was preferable, but the delivery fee, when no discount code was applied, exceeded its competitors. The service and speed of Uber Eats was superior to its competitors while maintaining a reasonable price. DoorDash offered plenty of discount codes and had a wide variety of restaurants to choose from, but fell short when it came to good service.

By Bhalpriya Sandhu, Scene editor
Photo courtesy of bramptonist.com



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